The first panel discussion of the PASHA-PSEB BPO Conference which took place at the Institute of Bankers Pakistan on the 7th of May. The speakers on this first panel included: Jehan Ara, President of P@SHA; Faraz U Khan from McKinsey & Co (Dubai); Saad Nisar, CEO Trakker Direct Insurance; Tulu Islam, CIO of HBL; Atif Salim Malik, Head of Customer Service at JS Bank and Ahmed Kamran, Head of Services at Faysal Bank.

You can watch part two of this session here.

If you would like to watch Faraz Khan’s Keynote, you will find it here.